Accessibility statement for www.deviockparish.org.uk

This website is run by Deviock Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some content uploaded to this website is not fully accessible:

  • PDF documents are not fully accessible to screen reader software.
  • There’s a limit to how far you can magnify the map on our Contact page, which is provided by a third party (Google).

What to do if you cannot access parts of this website

If you need information on this website in a different format such as large print or an accessible Word document that can be read by a screen reader:

  • Email: clerk.deviockpc@btinternet.com
  • Call the Clerk during office hours when the Parish Office reopens (Wed 2-4pm and Thurs 1-3pm).
  • Write to us (or visit us when the Parish Office reopens) at:
    The Vestry, St Nicolas Church, Main Road, Downderry, Cornwall PL11 3LE

We’ll consider your request and get back to you in 10 working days.

If you cannot view the map on our Contact page, call or email us for directions (see contact details above).

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, see the contact details above or visit our Contact page for details.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘Accessibility Regulations’). If you’re not happy with how we respond to your complaint, contact Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Deviock Parish Council is committed to making its website accessible, in accordance with the Accessibility Regulations.

This website framework is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Some content is partially compliant, due to the non-compliances listed below.

Non-accessible content

Some pages may contain attachments which are not currently compliant, such as:

  • Older PDF files such as Meeting Minutes and Agendas published before 23rd September 2018.
  • Older PDF files such as Meeting Minutes and Agendas published from 24th September 2018 to the end of 2019. These files will be replaced in due course with accessible documents.
  • Content produced by third parties or using third-party software.

Non-compliance with the Accessibility Regulations

We will do all we can to identify content that is non-compliant.

  • Some images (mainly from external content) do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
  • However, most images in Parish Council documentation are signatures, which are marked as ‘decorative’ (so do not affect screen readers) and have a text alternative.
  • When we publish new content, we will make sure our use of images meets accessibility standards.

Disproportionate burden

We have not identified any areas that we believe constitute a disproportionate burden.

Content that is not within the scope of the Accessibility Regulations

PDFs and other documents

Not all documents on this website are created by us. Some documents and content may be created by third parties or using third-party software. Where this is the case, we will endeavour, on request, to obtain an accessible copy from the original source or to convey the information contained in the document in an accessible way.

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The Accessibility Regulations do not require us to fix PDFs or other documents published before 23rd September 2018 if they’re not essential to providing our services. For example, we do not plan to fix Meeting Agendas or Minutes for meetings which were published prior to 23rd September 2018.
Older PDF files such as Meeting Minutes and Agendas published from 24th September 2018 to the end of 2019 will be replaced in due course with accessible documents.

Any new PDFs or Word documents created by us will meet accessibility standards.

How we tested this website

This website was last tested in August 2021. Tests were carried out by both internal systems and our website provider, Aubergine 262.

We tested a sample of pages:

  • on our main website platform, available at www.deviockparish.org.uk
  • services based on a different technical platform but ‘skinned’ to look like our website

What we’re doing to improve accessibility

  • We plan to improve accessibility on this website by addressing non-compliance issues (where possible) by February 2022.
  • We will ensure that all new content added meets accessibility criteria.
  • We also run monthly and quarterly reports to identify and address accessibility issues. This website was last tested on June 13th, 2022. The test was carried out by Aubergine262.

This statement was prepared on 22nd September 2020. It was last updated on 25th August 2021.


We link to some content which is hosted by Civica’s Modern.gov.

The Modern.gov accessibility statement is as follows:

“The content of this website has been designed to work towards AA standards of the W3C 2.0 Web Content Accessibility Guidelines. We aim to continually make improvements to meet these guidelines. The design and coding of the website has been implemented to support adaptive technologies (such as screen readers and text-only browsers). Maintaining an accessible site is an ongoing process and Deviock Parish Council is continually working to offer a user-friendly experience. However, if you have any problems using this website, please let us know via the Parish Council’s Contact page.”